AV-SCIENCE has enhanced service program that brings
you convenient and prioritized service and support. Our technicians and
engineers will ensure that your system is operating in optimum condition and
perform preventative maintenance procedures at regularly scheduled intervals.
As your dedicated service and support provider, we will:
Customers may at their discretion have the annual Service and Maintenance
Program for their AV equipment. Customer should call AV-SCIENCE to schedule a
time for maintenance.
Hot Swap - Under our Platinum Service and Maintenance Program, customers are
eligible for a quick replacement service program. We will send a projector of
equivalent quality via overnight services to replace any malfunctioning
projector with problems that cannot be resolved by technical support on-site.
The annual maintenance includes equipment such as :
include inspection of the cooling fans, cleaning of air filter, cleaning of
all optical components, alignment adjustments, replacement of faulty lamp(new
lamp provided by customer), checking of lamp-life, checking of input source.
Checking and repair of cable connection and rectify any defective connector,
refix loose patch panel, tighten mounting assembly and adjust projected image
Includes cleaning of lens, removal of dust in the internal compartment,
removal of dust on the frenels lens and fans, replacement of faulty lamps (new
lamp provided by customer), alignment of focusing arm if necessary.
Cleaning of lens, external and internal removal of
dust in the filter, replacement of faulty lamps, if any (provided by customer),
checking of all input source. Checking and repair of cable connections.
SERVICE AND REPAIR
We service and repair all the major brands of LCD / DLP projectors. Our qualified
technical team can perform troubleshooting as well as repairs of many
Diagnosis of your machine is FREE *
if repair is authorized after successful diagnosis.
A *minimum diagnosis charge applies should the
customer choose not to go ahead with the repair work after a successful
- Sales of Projector lamp kits of various brands
- Sales of Projectors' spare parts and accessories
- Rental of AV equipment
For more information on our service, repair and Maintenance Program solutions,
please e-mail our service manager
( firstname.lastname@example.org )
. Or for immediate assistance, please call 65-6487 0529